LHAY

My Top 10 Favorite Callers May 17, 2010

Hi Guise, since I’ve been working in reception for a few months now, I wanna share my TOP 10 Favorite Callers:


1.

Reception: “Hello, Robust Contracting Company, Good Morning”

Caller: “Good Morning po, anong company po ito?”

Reception: “Errr, Robust Contracting nga po”

Sabi ng Robust Contracting eh.

2.

Reception: “Hello, Robust Contracting, Good Afternoon”

Caller: “Can you transfer me to Purchasing Department?”

Reception: “Sorry Ma’am but they left already, we’re only working ’til 1pm today. Can you call back on Saturday?”

Caller: “Okey, transfer me to Accounts Department”

Reception: “Ma’am, they left already. WE’RE WORKING ONLY ‘TIL 1PM TODAY.

Sabi ng hanggang 1PM lang.

3.

Reception: “Hello, Robust Contracting, Good Afternoon”

Caller:   “Can i speak to Mr. Jad?”

Reception: “Sorry Ma’am but it’s lunch time, would you mind call after 2pm?”

Caller: “Okey, transfer me to Accounts Department”

Reception: “Ma’am, Lunch time?!?!?”

Sabi ng Lunch Time eh. Ang kulet.

4.

Reception: “Hello, Robust Contracting, Good Morning”

Caller: *music* *on hold*

Reception: <Click> *hold*

Hold mo ko? Hold din kita. Patas ta’yo.

5.

Reception: “Hello, Robust Contracting, Good Morning”

Caller: “Can i speak to your Finance Manager?”

Reception; “Sorry Sir but we don’t have Finance Manager”

Caller: “Ok, transfer me to Any Manager”

Reception: “Sorry Sir but we don’t have any manager”

Caller: “You don’t have any manager?”

Reception: “We only have Chairman”

Caller: “Ok, transfer me to him”

Reception: “Can I have your name Sir?”

Caller: “Muhammad Bashir”

Reception: “From which company Sir, and regarding what?”

Caller: “Are you from Pentagon? asking me so many question”

Reception: “Sorry Sir, but I need to get the details”

Caller: “Im from Ezzat Heavy Equipment  Co. and about my payment”

Reception: “Sorry Sir, but you can speak only to Mr. Jad Farran regarding this matter”

Caller: “Who is Jad?”

Reception: “He is our Cost Controller”

Caller: “Ok, transfer me to him”

Reception: “Sorry Sir, but he’s on vacation, he’ll be back on May 26”

Caller: *Speaking Arabic* <sabay bagsak ng phone>

Ramdam ko minura nya ako ng bonggang-bongga!

6.

Reception: “Hello, Robust Contracting, Good Morning”

Caller: “Hi good morning, can I speak to Mr. Nakleh”

Reception: “Sorry Sir, but he’s no longer working with us”

Caller: “How about Mr. Rabiah?”

Reception: “No longer working also”

Caller: “Ahmm the secretary of Mr. Nakleh, Efi..Ope?..what’s the name? I forgot”

Reception: “Ms. Ophel Sir?”

Caller: “Yes, right Ms. Ophel , can I speak to her?”

Reception: “Sorry Sir, But she’s been transferred to another department.”

Caller: “How about Ruvie?”

Reception: “Sorry Sir, but no longer working also”

Caller: “Ok, who’s giving now the payment, I NEED MY MONEY”

Recetion: “Mr. Jad Farran , he’s the one handling this matter”

Caller: “What’s the name? Can you repeat?”

Reception: “Mr. Jad Farran Sir”

Caller: “Jetaran?”

Reception: “No Sir, Mr. JAD.. J-A-D.. JAD!”

Caller: “Ahhhh ok, can I speak to Mr. Jad?”

Reception: “Sorry Sir, but he’s on vacation, he’ll be back on 26”

Caller: <Shouting> I NEEEEEEED MYYYYYYYY MONEYYYYYYYY, GIVE MEEEEE MY MONEYYYYYYYY!!!!”

Reception: “Sorry Sir, but Don’t shout”

Caller: “WHAT DON’T SHOUT? Kabir mushkil…<speaking arabic>

Reception: Mafi malum arabic Sir.

Caller: <sabay bagsak ng phone>

Ow yeah, mafi malum pero nag Arabic ako. Sakit tuloy ng tenga ko.

7.

Reception: “Hello, Robust Contracting, Good Morning”

Caller: “Can you transfer me to Extension 433?”

Reception: “Sorry Sir, but we don’t have extension 433.”

Caller: “Ok, what is the Extension of Ajad”

Reception: “Mr. Jad , Sir.?”

Caller: “No. Ajad.”

Reception: “From Robust Contracting?”

Caller. “No, Aquaplus.”

Reception: “Ahhh. maybe Mr. AJASSSSSSS?”

Caller: “Yeah, yeah. Ajas . What is her Extension?

Reception: “HIS Sir, He’s a Guy. It’s 334 Sir not 433.”

Caller: “What Gay?”

Reception: “No Sir, GUY. HE’S A MAN. Anyway, his extension is 334.”

Caller: “Ok, can you transfer to Mr. Ajas ?”

Reception: : “Can i have your name Sir, and regarding what?”

Caller: “I’m Mr. Tamir from Caveri Trading Co., it’s regarding our outstanding dues”

Reception: “Sorry Sir, if it’s regarding dues, you have to speak to Mr. Jad only”

Caller: “Who?”

Reception: ” Mr. JAD Sir! JAD. J-A-D.”

Caller” “Ok, can i speak to him?”

Reception: “Sorry Sir, but he’s on vacation, he’ll be back on 26, can you call back on May 26?”

Caller: “What is your name?”

Reception: “Carla Sir.”

Caller: ” Ok. I will call police, and tell them to arrest you”

Reception: “For what case Sir?”

Caller: “For not giving my money”

Reception: “Sorry Sir, But i’m not the one who’s giving the payment”

Caller: “Who?”

Reception: “I told you Sir to call back on 26. I’ll give you to Mr. Jad.”

caller: “But I need my money now, I can’t wait ’til 26”

Reception: “Sorry Sir I can’t do anything, you have to wait ’til May 26”

Caller: “No, I will call the police and I will tell them to arrest you.”

Reception: “OK”

As if naman na matatakot ako eh, weh?

8.

Reception: “Hello, Robust Contracting, Good Morning”

Caller: “Good morning, someone called me to collect the payment”

Reception: “ Can I have the name of the person who called you Sir?”

Caller: “ Sorry, but I didn’t catch the name”

Reception: <tsk> Ok Sir.. I will check. Can I have your name and from which company?”

Caller: “My name is Sadi, I’m calling from Al Maheri.”

Reception: “Ok Sir, please hold the line.”

<After 5mins>

Reception: “Thank you for waiting Sir but I’ve checked everyone, they said that they didn’t make any call for Al Maheri. Is it for Robust Contracting Sir?”

Caller: “What company is this?”

Reception: “Robust Contracting Sir.”

Caller: “Sorry,sorry, wrong number.”

Taragis, buset! ‘Nyemas!!! ‘Nyeta!!!

9.

Reception: “Hello, Robust Contracting, Good Afternoon”

Caller: “’Apternun.  Par?”

Reception: “Sorry Sir?”

Caller: “Can I speak to Par?”

Reception: “ Par? From which department Sir?”

Caller:  “Par, my tc# 51044, my ticket”

Reception: “ Ahhhh PEARLLLLLLLL”

Caller: “Yes, yes PARL, hahahaha”

Ahhhkei, natawa sya, sumakit naman yung ulo ko.

10.

Reception: “Hello, Robust Contracting, Good Afternoon”

Caller: “Can I speak to Nakel, I’m calling from Standard Chartered”

Reception: “Nakel? Maybe Nikhil Ma’am?”

Caller: “ No, Nakel Rizk”

Reception: “ Maybe Nakleh Abou Rizk, I will transfer you to HR Dept”

Caller: “No, You transfer me to Nakel !!!”

Reception: “Sorry Madam but I think It’s Nakleh not Nakel”

Caller: “NO, N-A-K-E-L, Nakel, transfer me to him”

Reception: “Sorry, but I don’t know this person Madam. It’s better to transfer you to HR Dept”

Caller: “Don’t transfer me to HR Dept. transfer me to Nakel Rizk. You don’t understand?”

Reception: “Madam, Listen. I don’t know who is this Nakel Rizk, that’s why I will transfer to HR dept.”

Caller: “ No! You listen. I need to talk to Nakel”

Reception: “No madam, It’s either I’ll transfer you to HR or I will close the line”

Caller: “No. you !@#$%^&*@#$%^&….”

Reception: < I closed the line>

Ako pang ang di nakaintindi, intindihin nya ngaun yung dial tone.


Masarap na masakit sa ulo ang umupo sa reception lalo na kung hindi naman masyadong nakakaintindi at nakakapag salita ng Ingles ang mga tao dito.  Nakakatawa pero mas madalas na nakakainis. Pero magandang experience. Sorry sa mga words ko, pero ganyan talaga sila magsalita ng Ingles dito. And oh yung No.10? Kaninang umaga lang nangyari yun. Kbye!

You’re the best thing about me.

Savage Garden
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